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Hardware / Software Support
No matter how big or small your support needs are Alpha 3 Technologies has proven software and hardware knowledge. From new product installations, installation of product updates, migrations for major releases of software and other types of proactive or reactive on-site services, our goal is to get you back up and running as quickly as possible.
Does it feel like you are waiting forever for a application to open? Maybe its time for a computer tune up! There could be tons of program issues going on behind the scenes that could be bloating or slowing down your machine. Let Alpha 3 Technologies diagnose your issues and get your computer “flying” like new.
Data Backup & Recovery
If your computer crashed right now, how much data would you lose? This is including important documents, family pictures, installed applications, etc. Alpha 3 Technologies can give you piece of mind knowing that you can recover this information if the inevitable happens. Lets talk about how we can backup and recover your computer data.
Virus / Spyware Removal
Is your computer unresponsive? Are you receiving multiple popups? Is your computer spontaneously crashing? There is a good chance that your computer has been infected with a virus and/or spyware. Your financial data could be compromised. Alpha 3 Technologies, will find and remove virus/spyware ensuring that your computer and virtual presence is protected.
Printer Setup & Troubleshooting
Printers have quickly become a must-have home office tool, offering multiple features that you may not be utilizing. Alpha 3 Technologies, will come setup or troubleshoot your home/office printer(s) along with the multiple features your printer includes like scanning, faxing, mobile printing, and air print.
Training & Education
New technologies can sometimes be overwhelming, not to worry Alpha 3 Technologies offers in home training on a wide range of topics. From getting acclimated to the latest Microsoft Windows Operating System to setting up a virtual home network infrastructure Alpha 3 Technologies can provide opportunities for those that are looking for personal enrichment.
Alpha 3 Technologies wants to get you connected to the wireless age!! From Smart TVs to Gaming Devices, we want to ensure that your wireless networking capabilities are able to power these devices as if they where tethered to your router. Take a look at just a few of the services we can provide for you:
Will one or more of your devices will be streaming video from a service such as Netflix, or connecting to an online gaming service such as Xbox Live? How often are you surfing the Web and connecting to social media services like Facebook, Instagram and Twitter? Often? Great, we have the perfect wireless routing solution for your household.
Plan on purchasing a new TV, Printer, or even dishwasher? Its a good chance that this new home purchase will have a “SMART” label, giving it access to your WiFi network. Your home will need a strong Wireless Network to power these purchases.
Either XBox One or Playstation 4 the chances are high that you are going online for gaming, updates, or special features. Alpha 3 Technologies wants to help eliminate lag time and improve overall game play, let us setup a solution where you can decide which applications and clients get network priority. For example, if one device is streaming Netflix video, and another device is downloading files or running a print job, you can give priority to the streaming device to avoid choppy, out-of-sync video.
Cell Phone Deadspots
Weak or patchy cell phone signal in your home can be the source of much frustration for dropped or missed phone calls. Is this frustration plaguing your home? We have a solution for you! Alpha 3 Technologies will install a cellular booster solution to pick up a cell phone signal from an area where the signal is present, and transmit it to where you need it eliminating those pesky dead zones.